OmniCenter® Voice™, part of Netreo’s flagship OmniCenter® family of network management products, is an add-on module for OmniCenter® which provides cost-effective and easy-to-deploy management and troubleshooting for Voice environments. It provides in-depth visibility to all components of a Voice infrastructure, including voice mail, station sets, gateway, and server resources, displaying them all on a single “pane-of-glass”. This enables automatic identification of under-performing links and devices, real-time call quality tracking, and overall capacity planning. Call quality information can be determined via Mean Opinion Score (MOS) and R-Factor values from either actual or simulated Voice-over-IP traffic, allowing detection of potential voice-quality problems even before users perceive a problem.
Real-time status and alerts are displayed in the OmniCenter® Voice web interface, and may be forwarded via virtually any alerting mechanism (email, pager, etc.) to the appropriate department or personnel for immediate attention. All historical trending data - such as uptime, performance, exceeded-threshold, and application availability - is archived for reporting purposes. Reporting options include ad-hoc, pre-configured, custom, and automated.
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- Consolidated view to all Voice system components
- Fault, call quality, and performance management
- Standalone hardware architecture
- Web-based, clientless and agentless
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Monitoring & Reporting
- Streamlined web-based interface for simple reporting
- Instant or scheduled reports delivered via web or e-mail
- Graphical trending of voice call quality and related metrics
- Site-to-site call quality metrics
Fault Management
- Alerting based on call-quality thresholds
- Instant identification of problem sites, devices, and locations
- Real-time feedback on network conditions and performance trends
Automatic Call Path Tracing
- Automatically determine the network path of a voice call
- Detect and report on asymmetric paths and routing loops
- Find link, device, and threshold issues anywhere on the call path
Simple Administration
- Easy to install and configure
- Automated and scheduled reports delivered via e-mail
- No client or agent software to install
- Automatic configuration of statistics collection
Additional Information
Download the OmniCenter™ IPT brochure.
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